Order processing time is usually 1-2 business days after order placed. Shipping time is standard 5-7 business day depending on state locations.
Shipping fees are calculated based on the size, weight and destination country/region of your package once you begin the checkout process. For your convenience, we cover taxes and applicable fees.
All orders are shipped available Monday through Friday, excluding federal holidays within the United States.
Please allow 48 hours for tracking information to update once you receive a tracking number. If you didn't receive your order confirmation email, please check your mail trash file, it might be there.
If you have any questions, please contact our customer service department at: service@oisiz.com.
INTERNATIONAL SHIPPING
NOTE:AT THE MOMENT, WE ONLY SHIP TO THE UNITED STATES.
At the moment, we only ship US, Canada and Mexico orders.
DUTIES +TAXES REFUND
Unfortunately, we cannot refund your original shipping, duties, taxes, and fees. If you are returning a purchase, you may be eligible for a refund of all or a portion of the duties and taxes.
MULITIPLE SHIPPING ADDRESSES
At this time, we can only ship to one address per order. To ship to multiple addresses, please place multiple orders.
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